Product Details
Platform : Windows NT, Windows 2000, Windows XP
Binding : CD-ROM
EAN : 0780420105317
Manufacturer : Scansoft
Model : G909A-G00-10.0
Product Group : Software
UPC : 780420105317
ASIN : B0000A58IX
Customer Reviews
ViaVoice 10 Is Great - Training Key To Success (2004-10-15)  This is software I use every day in my practice as a doctor. Like any major software - you need training to get the most out of it. There is a ViaVoice training video available to learn the software that is very good. There are also IBM Business Partners who give training and support.
Fantastic (2004-04-20) I see on this site that most people did not like this product. Well, I did. At first it was a dissapointment, but after I did lots of voice testing and corrections, it was great. No hands are needed and it is relitivley fast. Great Buy.
Crashes, crashes, crashes - DO NOT BUY (2004-04-17)  Installed ViaVoice 10 in Windows XP Pro... And sometimes it opens and sometimes it doesn't. Mainly doesn't. Then I find this...via Google.. Problem: After launching Dragon or ViaVoice and clicking a link in one of the menus, the system locks up or freezes. Other symptoms include Dragon NaturallySpeaking's Select-and-Say or ViaVoice's dictation and commands fail in Microsoft Office XP applications, such as Word and Microsoft Outlook. Cause: Microsoft Office XP's "Alternate User Input" installs a background process called CTFMON.exe which can interfere with Dragon or ViaVoice. The following information was taken from the Microsoft website: "...Ctfmon.exe monitors the active windows and provides text input service support for speech recognition, handwriting recognition, keyboard, translation, and other alternative user input technologies...." And you can get NO, repeat, NO, help from ScanSoft. DO NOT BUY!
do not buy it if you have mcafee internet security soft ware (2004-04-15)  IBM viavoice usbpro has major conflict issues with mcafee internet security suite(6.)Ibm redirects you to scansoft that has a lousy support which is charged to your credit card after the first free query;their online knowledge database is sparse and the tech personell seem to be reading their answers from algorhythms with background knowledge barely above the average customer's; Mcafee has a more extensive online database but no free tech support phone calls; problems of conflict between the softwares were related to TCP/IP port (viavoice apparently works through an open port) and to speech engine conflicts;none could resolve these issues;such issues in my opinion can only be resolved by interdisciplinary programmers;short of this the choice is one software verses the other
Terrible Support - Many Installation Problems (2004-03-03) An earlier ViaVoice installation 3 years ago went fine and the product was pretty useful and accurate enough for my purposes. ViaVoice version 10 however has been a nightmare. I still have not been able to install it on a Win2K-SP4 computer. I am a fairly advanced computer programmer/systems person with 20+ years of experience. Support is virtually non-existent from Scansoft. My 30 days of free support from IBM where I purchased the product has not been honored. All support has to come from Scansoft. Great features, if you can access them. I am seriously thinking of demanding my money back. Washington State has some very consumer friendly laws regarding "Fitness for Purpose", one more reason I am grateful to live in the Northwest.
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